Shipping Policy

1. Unless stated otherwise, all deliveries will be carried out via courier companies appointed by Total Image Regional (M) Sdn Bhd only. Please do not use a P.O. Box address for delivery.

2. All deliveries are within Malaysia only and will be free of charge with any purchase.

3. It is customer’s obligation to ensure the accuracy of the delivery address details entered at the time of ordering. Should an invalid or wrong address be keyed in by the customer, Total Image Regional (M) Sdn Bhd is not obliged to re-deliver the order(s) to the correct address at the said company’s expense.

4. Total Image Regional (M) Sdn Bhd is responsible for only ONE time delivery charge for purchase orders.

5. The average lead time for delivery is 3-5 working days from the stated shipping date. Total Image Regional (M) Sdn Bhd will align with its courier partners to work their best to deliver the orders by the average delivery time. However, Total Image Regional (M) Sdn Bhd is not liable for any damages, lost or overdue deliveries caused by 3rd party courier partners.

6. Total Image Regional (M) Sdn Bhd reserve the rights to amend the Shipping & Delivery terms & conditions without prior notice.